Tips and Information for tenants. It is important for those renting a property to understand their obligations as well as the processes involved.

Before You Rent

We suggest that you familiarise yourself with our application process before you even begin your house-hunting. That way you can prepare copies of all relevant documents to ensure your application is submitted as soon as you find that property. You will be required to submit:

  • Personal details
  • Details of your current and past addresses
  • Next of kin contact details
  • Details of rental history including rental references
  • Personal and professional references
  • 100 points of identification:
  • Drivers license, passport, 18+ card, birth certificate (50pt each)
  • Bank/credit card, phone/electricity account statement (25pt each)
  • Employment details or proof of income
  • Last two pay slips
  • Bank statement showing savings or large lump sum deposits

Finding a Property

This is absolutely the most important step in the rental process. Finding the ‘right’ property is a decision that will affect you for the entirety of your lease. So it’s important that you carefully consider exactly what you want in a home. All you need to do is enter your criteria into our search box and start browsing. Once you have found one that you’re interested in, it is a requirement that you inspect the property before you can apply.

Booking an Inspection

Making a time to inspect a property with JKL could not be easier! If you have used the JKL property search simply enter the desired property page and complete the form at the bottom. Alternatively, you may call 02 65548717 and speak with our team.

Submitting Your Application

Once you have found and inspected a property that you are satisfied with, the next step is to submit a tenancy application. There are a number of ways to submit your application. You may hand it in at the property inspection, you may hand it in at our office or you can fax or email it to us.

Processing Your Application

Some Real Estate and Property Management offices may have you believe that the application processing period is some great mystery. In actual fact, what we do is really quite straight forward...

Firstly we make sure that you have filled out absolutely everything we need on our end, and that we have received all your documentation.

We will then cross reference your identification to make sure that all the details provided line-up correctly.

  • We then do a basic affordability test for all people applying on your lease.
  • We will then contact your employer and ensure that your employment and income details are correct.
  • We then screen candidates through a rental database to ensure that we are fully aware of any discrepancies from the past.
  • Once we have compiled all this information, we will contact the property owner who will make the final decision on which application to progress.

We will then contact the successful applicant and organise a time to sign the lease. Once the lease has been signed, we will notify unsuccessful applicants.

Accepting & Signing the Lease

Once you have been accepted for a property we will make an initial phone call to advise that your application has been successful and to arrange a time for you to come and sign the lease. In order to secure the property we require all individuals who will be on the lease to visit us within 24-48 hours of being approved so that we can stop advertising the property. When you meet with us we will carefully explain the details of the lease including our expectations and obligations. As we need to explain all your tenancy details thoroughly, please allocate up to 45 minutes for your tenancy appointment. We will also explain our zero-tolerance policy for late rent payment, the bond lodgement process and action for emergency repairs. At this point you will be required to sign the lease, pay two weeks rent in advance and pay the agreed bond amount (the equivalent of four weeks rent in most cases).


A rental bond is a sum of money that tenants are required to pay to cover any unforeseen problems. This can cover; unpaid rent, damage to property by tenants and cleaning should the property be left in an unsatisfactory condition. A bond is typically the equivalent of four weeks rent.